Profile

An accomplished, multi-talented technical writer and project manager with an MBA and 30 years of business experience. Experience in delivering easy-to-read and usable documentation for technical and non-technical audiences. Strong interpersonal and communications skills. Ability to write clear, concise prose, manage priorities, and meet deadlines. Self-motivated with excellent leadership, problem-solving, and analytical skills.

Summary of Qualifications

• Twelve years’ experience as a technical writer, both individually, and as a supervisor; created many documents, including 500-page computer test equipment user manuals, 200-page business telephone user manuals, quick start guides, production training materials, and on-line help files. [Intel, VTech, HP, ACS, First Interstate Bank]
• Ten years’ experience managing projects (writing projects, program management, construction projects, and public events) [Intel, VTech, Locks NW, Optical Subassemblies, Heart Acres, City of St. Helens]
• Two years’ experience in human factors/usability analysis of home and small business telephone products [VTech]
• Six years’ experience independently designing and programming computerized production management, bookkeeping, and data migration solutions using Access, Excel, and Visual Basic [ODOC, Locks NW, Optical Subassemblies]
• Owned and operated a five-employee service business [Single Solution Introduction Service]
• Consistently evaluated as an excellent employee; twice received Intel Corporation’s Divisional Achievement Award

MBA, BS in Management, and an AA in Computer Software Technology

Following are links to my viewable and downloadable resumes