An accomplished, multi-talented technical writer and project manager with an MBA and 30 years of business experience. Experience in delivering easy-to-read and usable documentation for technical and non-technical audiences. Strong interpersonal and communications skills. Ability to write clear, concise prose, manage priorities, and meet deadlines. Self-motivated with excellent leadership, problem-solving, and analytical skills.

Summary of Qualifications

  • Twelve years’ experience as a technical writer, both individually, and as a supervisor; created many documents, including 500-page computer test equipment user manuals, 200-page business telephone user manuals, quick start guides, production training materials, and on-line help files. [Intel, VTech, HP, ACS, First Interstate Bank]
  • Ten years’ experience managing projects (writing projects, program management, construction projects, and public events) [Intel, VTech, Locks NW, Optical Subassemblies, Heart Acres, City of St. Helens]
  • Two years’ experience in human factors/usability analysis of home and small business telephone products [VTech]
  • Six years’ experience independently designing and programming computerized production management, bookkeeping, and data migration solutions using Access, Excel, and Visual Basic [ODOC, Locks NW, Optical Subassemblies]
  • Owned and operated a five-employee service business [Single Solution Introduction Service]
  • Consistently evaluated as an excellent employee; twice received Intel Corporation’s Divisional Achievement Award

MBA, BS in Management, and an AA in Computer Software Technology

Following are links to my viewable and downloadable resumes

Technical Writer

Project Manager